> For the complete documentation index, see [llms.txt](https://docs.nrix.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nrix.org/about-us/noc-contact-information.md).

# NOC Contact Information

### **Normal Contact Information (Mon-Fri 9:00-18:00)**

**For general inquiries only, e.g. New user join, detail change, etc.**

* Phone: [+886-2-77428994](tel:+886277428994)
* E-mail: <support@nrix.org>
* Telegram: [@smitug01](https://t.me/smitug01)

### Emergency Contact Information (24/7)

**For emergencies only, e.g. Network outage, broadcast storms, etc.**

* Mobile: [+886-965-508785](tel:+886965508785)
* Phone: [+886-2-77428994](tel:+886277428994) #801
* E-mail: <noc@nrix.org>, <ricky.lu@simple.taipei>
* Telegram: [@smitug01](https://t.me/smitug01)